Privacy Policy
1. Introduction
Ciprosoft DMCC, registered at Unit No. 4455, DMCC Business Centre, Level No. 1, Jewellery & Gemplex 3, Dubai, UAE ("Ciprosoft," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our mobile game Anime Dating Simulator (the "App") and use our related services (collectively, the "Services").
Please note that by downloading, installing, or playing the App, you consent to the collection, storage, use, and disclosure of your information as described in this Policy. If you do not agree, please do not use our Services.
2. Information we collect
To provide you with a highly engaging and interactive experience, we collect two types of information: personal information and non-personally identifiable information.
Device & technical data
We automatically collect your IP address, device type, operating system, unique device identifiers (such as Apple IDFA or Google AAID), language settings, and general location data (e.g., country or city level based on IP).
Usage & gameplay data
We log your in-game activity, including session lengths, narrative choices made, progress, and interactions with in-app elements. We also track in-app purchase history, which is processed securely by the applicable app store (Apple or Google); we do not collect or store your credit card information.
Information from third parties
We may receive non-personally identifiable information from our authorized partners regarding user acquisition, attribution, and ad engagement to understand how you found our App.
3. How we use your information
Our primary goal in collecting information is to provide, optimize, and safely operate our Services. We use your data to:
- Deliver the core gameplay experience, save your progress, and provide customer support.
- Analyze gameplay metrics and narrative choices to improve content and user experience.
- Optimize our marketing and user acquisition campaigns to deliver relevant advertisements.
- Monitor against fraud, ensure security, and enforce our Terms of Service.
4. Sharing of your information
We do not sell your personal data. We only share information with authorized third parties under strict confidentiality agreements, including:
Analytics providers
To help us understand user behavior, track key performance indicators, and improve our Product.
Advertising networks & partners
To serve targeted or contextual advertisements within the App and measure the effectiveness of our marketing campaigns. These partners may use their own tracking technologies subject to their respective privacy policies.
Service providers
Companies that provide cloud hosting, data processing, and technical infrastructure.
Legal requirements
We may disclose your information if required to do so by law, to comply with official requests from law enforcement, or to protect the rights, property, and safety of Ciprosoft, our users, or others.
5. Data retention and security
We retain your information for as long as your account is active or as needed to provide you the Services, comply with our legal obligations, and resolve disputes. We employ reasonable administrative, technical, and physical security measures to protect your data from unauthorized access or alteration.
6. Age restriction & children's privacy
Our Services are not intended for or directed at children under the age of 16 (or 18 in certain jurisdictions where the age of majority differs). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data without verifiable parental consent, we will take immediate steps to delete such information from our servers.
7. Your privacy rights
Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to:
- Access & portability: Request a copy of the personal data we hold about you.
- Correction & deletion: Request correction of inaccurate data or the deletion of your account and personal data (which can typically be initiated via the "Delete Account" option within the App settings).
- Opt-out: You may limit targeted advertising by adjusting the tracking preferences on your mobile device (e.g., enabling "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
8. Contact us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us at: hello@ciprosoft.com.